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19th edition

of SFI IT Academic Festival

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19th edition

2024

Zendesk

March 24, 2024

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Zendesk is a global, digital-first company with a mission to enhance the world's quality, one customer experience at a time. Founded on the principle of creating user-friendly and universally accessible customer service software, Zendesk has evolved into a comprehensive suite of products designed to enhance customer relationships. This suite can be integrated and expanded through an open development platform.

Zendesk AI:

Zendesk AI represents our intelligence layer, utilizing years of Zendesk data and insights alongside cutting-edge AI technologies to instantly enhance customer experiences. Explore Zendesk's Advanced AI capabilities and our integration with OpenAI, all accessible through our centralized and user-friendly Agent Workspace. Watch a brief demo to learn more about these features.

Join Our Team in Kraków:

Transitioning from a single-product office to a growth hub supporting our entire product suite, our Kraków tech team plays a crucial role in our evolution from a great company to an iconic one. We are actively seeking individuals skilled in software engineering, machine learning, product development, and data & analytics as we expand our team in Poland. Join us in shaping the future of customer experience at Zendesk.

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